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Key takeawaysSocial media analytics is the process of collecting, analyzing, and reporting on data from social platforms to measure performance and inform strategy across owned, earned,…

We conducted a benchmark study of English-to-Chinese localization, evaluating content types, task types and workflow models to compare human performance against machines. Professional human translators scored…

I spent the first stretch of my career in learning and development, which mostly involved building training programs, writing curriculum, and trying to get people to…